Privacy Policy 100 888 – Our Commitment to Data Protection for Malaysian Members

100 888 (accessible at 100888.click) is an online entertainment platform built specifically for users in Malaysia. We understand that entrusting your personal information to any online platform is a serious decision, and we do not take lightly the responsibility that comes with that trust.

This Privacy Policy ("Policy") describes in detail the types of personal information 100 888 collects from you when you use our platform, how that information is used, which parties may receive limited access to it, the security measures we implement to protect it, and your rights in relation to that data.

This policy applies to all registered 100 888 members and to any individual browsing our platform without a registered account. It covers all data collected through the 100888.click website, the official 100 888 mobile app, and any of our official communication channels including email and customer support live chat.

100 888 only collects data that is necessary to provide and improve our services to you. The following are the categories of data we collect:

100 888 does not collect sensitive data such as medical information, religious beliefs, or political affiliations. We also do not store credit or debit card details directly in our systems – all card transactions are processed through PCI-DSS certified payment processors.

100 888 uses the personal data we collect for the following purposes, and no further:

• Account Management: Creating and managing your account, verifying your identity at login, and keeping your account secure from unauthorised access
• Transaction Processing: Processes deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX — efficiently and securely
• Gaming Services Delivery: To enable you to play Live Casino, slots, poker, and place Sports Betting wagers including Malaysia Super League and EPL football, badminton, IPL cricket, and more on the 100 888 platform.
• Customer Support: Understanding and resolving your enquiries, complaints, or technical issues, and improving the overall quality of our support service
• Legal Compliance: To fulfil Malaysian legal obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
• Platform Security: Detecting, investigating, and preventing fraud, multi-account use, and activities that violate 100 888's Terms & Conditions
• Platform Improvement: Analysing aggregated and anonymised usage patterns to improve the design, performance, and overall user experience of the 100 888 platform
• Promotional Communications: Sending you information about relevant 100 888 promotions, bonuses, and offers — you may opt out of marketing communications at any time

100 888 will not use your data for any purpose not stated in this Policy without first obtaining your consent or without a valid legal basis.

100 888 does not sell, rent, or share members' personal data with third parties for marketing purposes. We only share data in the following limited situations, and each instance is subject to appropriate contractual safeguards:

• Technical Service Providers: Game providers such as Evolution Gaming, Pragmatic Play, and Microgaming receive only the minimum data required to deliver games to you. All such providers are subject to strict data protection agreements with 100 888.
• Payment Processors: Malaysian payment platforms such as Touch 'n Go, GrabPay, DuitNow, and FPX receive the transaction information needed to process your deposits and withdrawals. All of these processors maintain their own privacy and security policies.
• Analytics Services: Anonymised and aggregated usage data may be shared with analytics platforms for platform improvement purposes. This data does not contain any personally identifiable information.
• Legal Authorities: 100 888 will disclose information when required to do so by a court, law enforcement body, or Malaysian government authority with the legal power to make such a request.

Protecting your personal data is a core technical priority at 100 888. We continuously invest in robust security infrastructure to keep your information safe. The security measures we have in place include:

• 256-bit SSL Encryption: All communications between your device and 100 888 servers are encrypted using 256-bit TLS/SSL, ensuring no third party can intercept or read your data in transit
• Two-Factor Authentication (2FA): 100 888 members are encouraged to enable 2FA for an added layer of protection against unauthorised access to their accounts
• Encrypted Password Storage: Member passwords are stored in hashed form using strong cryptographic algorithms — 100 888 cannot view your actual password
• 24/7 Security Monitoring: Our systems are continuously monitored by a cybersecurity team to detect any unauthorised access attempts or suspicious activity
• Secure Servers with Strict Access Controls: Member data is stored in secure data centres with strict physical and digital access controls, including role-based access control
• Regular Penetration Testing: 100 888 conducts regular security testing, including penetration testing by independent security experts, to identify and address any system vulnerabilities.

While no security system can be guaranteed 100% impenetrable, 100 888 takes all reasonable measures proportionate to the level of risk to protect your data. In the event of a security breach involving your data, we will notify you promptly in accordance with applicable legal requirements.

100 888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage cookie settings through your web browser preferences. Disabling certain cookies may affect the functionality of the 100 888 platform — in particular, "Necessary" cookies are essential for the platform to operate correctly and cannot be disabled without significantly impacting your experience.

100 888 does not use third-party cookies for advertising purposes that track you across other websites. The analytics cookies we use operate exclusively within the 100 888 platform and do not share data with external advertising networks.

As a 100 888 member, you have the following rights regarding your personal data. All of these rights can be exercised by contacting our support team:

To exercise any of the above rights, contact the 100 888 team via live chat or email at support@100888.click, stating the right you wish to exercise and the relevant details. We will process your request within 30 business days. For more complex cases, this period may be extended to 60 days, with notice provided to you.

100 888 retains your personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required under applicable Malaysian law.

• Active Account Data: For as long as your account remains active with 100 888, we retain all data necessary to manage your account and deliver our services
• Financial Transaction Records: Deposit, withdrawal, and transaction records in Malaysian Ringgit (MYR) are retained for a minimum of seven years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering
• KYC Data (Identity Verification): Retained for the duration of the active account period and for at least five years after account closure, in line with AML legal requirements.
• Game Record Data: Game history and betting records are retained for as long as necessary to resolve any disputes and meet regulatory requirements
• Communications Data: Customer support conversation records are retained for two years for quality assurance and training purposes
• Cookie Data: Depending on the type of cookie — ranging from the duration of a session up to a maximum of two years, as stated in the Cookies section of this policy

Once the retention period expires or a valid deletion request is received (subject to legal obligations), 100 888 will securely delete or anonymise your data using industry-approved procedures.

The 100 888 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If 100 888 discovers that personal data belonging to a minor (under 18 years of age) has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account. Any financial transactions that have occurred will be reversed in accordance with established procedures.

The 100 888 platform may from time to time contain links to third-party websites or services. These links are provided for your convenience only and do not constitute an endorsement or verification of those websites by 100 888.

100 888 does not control and is not responsible for the privacy practices or content of third-party websites. Each third-party website operates under its own privacy policy and terms of use, independently of 100 888. We encourage you to read the privacy policy of any website you visit before providing them with your personal information.

This 100 888 Privacy Policy applies only to information collected through the 100888.click platform and our official channels. It does not apply to information you provide to third parties, even if you accessed them from our platform.

100 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies we adopt, updated legal requirements, or other operational reasons.

When we make material amendments to this Policy, we will notify you through:

• Notification via the email address registered to your 100 888 account
• Prominent notice on the 100 888 platform homepage
• In-app notifications on the 100 888 mobile app

Amendments take effect on the date specified in the notice, which is generally at least 14 days after the notice is sent for material changes. Your continued use of the 100 888 platform after the effective date constitutes your acceptance of the amended Policy.

We encourage you to review the 100 888 Privacy Policy page periodically. The "Updated" date at the top of this document indicates when the Policy was last amended. All previous versions of our Privacy Policy are archived and available upon request at support@100888.click.

If you have any questions, concerns, or requests regarding this Privacy Policy or how 100 888 handles your personal data, our team is ready to help.

For formal requests relating to data rights (access, correction, deletion), please clearly state the right you wish to exercise, include sufficient information to verify your identity, and we will process your request within 30 working days.